Billy Foster, PhD

Billy Foster

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Quotations

If an error is possible, someone will make it. The designer must assume that all possible errors will occur and design so as to minimize the chance of the error in the first place, or its effects once it gets made. Errors should be easy to detect, they should have minimal consequences, and, if possible, their effects should be reversible. — Don Norman, The Design of Everyday Things (2013)

Contact Information:

Billy Foster
billy@billyfoster.org
773 – 609 – ECON (3266)